Free Microsoft Office Training and Tutorial Resources


January 19, 2011

2 Outlook 2007 Training Sessions

These are 2 Outlook 2007 Training Sessions, each with a Tutorial and a Workshop Manual, from Hillsborough Community College. This Outlook training provides detailed explanations and are illustrated with screen shots to help you master Outlook’s important features and functionality. The first two links make up the Outlook 1 training session as an animated Outlook tutorial and a workbook manual in pdf format. The second two comprise the Outlook 2 training and are in the same formats. Also available is a how-to video for Sharing an Outlook Distribution List.

Outlook Animated Tutorial 1

Part 1: Layout & Navigation for Outlook 2007
Part 2: Tabs & Ribbons including Contextual Tools, Dialogue Box Launcher
Part 3: Toolbars & Options including MS Office Button, Quick Access Toolbar (QAT), Messages
Part 4: Insert & View including Attachments, Insert Tab, Create E-Mail Signature
Part 5: New Contacts & Distribution Lists
Part 6: Test for knowledge to qualify and receive Outlook I certificate of completion

Outlook Workshop Manual 1  (26 pages, 1.86mb, pdf)

 - Microsoft Office Outlook 2007 
 - The New Outlook Environment
 - The Office Outlook Window
 - Navigation Pane
 - To-Do Bar
     – Activity 1
 - Ribbon
 - Contextual Tools
 - Dialogue Box Launcher
 - Microsoft Office Button
 - Quick Access Toolbar (QAT)
 - Open/Read E-Mail Message
 - Create/Send New Message
     – Activity 2
 - Insert Tab
 - View/Send Attachments
 - Create E-Mail Signature
    – Activity 3
 - New Contact
 - Distribution Lists
 - Basic Keyboard Shortcuts in Outlook 2007
    – Final Activity

Outlook Training 1 Tutorial and Manual Objectives:
At the end of Access 1 training, you should be able to:

  1. Start and Quit Microsoft Office Outlook 2007;
  2. Describe the new Outlook 2007 Environment;
  3. Identify and use all elements of the Main screen;
  4. Use and modify the Navigation Pane;
  5. Use and modify the To-Do Bar;
  6. Locate and use Tabs, Groups and Commands in Outlook 2007 ;
  7. Use Contextual Tools;
  8. Locate and use the Dialogue Box Launcher;
  9. Locate and use the Microsoft Office Button;
  10. Locate and Customize the Quick Access Toolbar (QAT);
  11. Open/Read e-mail Message;
  12. Preview Attachments to a message received
  13. Describe differences between Reply and Reply All;
  14. Create/Send New Message;
  15. Attach a file to an e-mail message;
  16. Spell check an e-mail message;
  17. Apply special options to an e-mail message;
  18. Locate and use the Insert Tab;
  19. Create a personal Signature;
  20. Locate and use the Format Tab;
  21. Create a new Contact in the Contact List;
  22. Create a Distribution List;
  23. Identify Basic Keyboard Shortcuts for Outlook 2007.

Outlook Animated Tutorial 2

Part 1: Customize Your Workspace
Part 2: Folders & Flags including Creation and Categorizing
Part 3: Sorting & Out of Office Assistant including Grouping and Options Tab
Part 4: Calendar including Tasks & Lists, Sharing, Appointments, Meeting Requests
Part 5: Instant Search & Outlook Help
Part 6: Test for knowledge to qualify and receive Outlook II certificate of completion

Outlook Workshop Manual 2
(26 pages, 1.86mb, pdf)

 - Overview
     – Pre-Requisite Activity
 - Personalize Your Workspace
     – Increase Workspace
     – Activity 1
 - Managing Messages
     – Create Folders
     – Categorize Messages
     - Flag Messages
     - Update Outlook 2003 Flags to Color Categories
     - Sort Messages
     - Group Messages
     - Options Tab
     - Request Message Receipts
     - Activity 2
     – Out of Office Assistant
 - The Calendar Environment
 - Time Management
     - Daily Tasks and To-Do Lists
     - Sharing Calendars
     - Calendar Sharing via E-Mail
     - Create Appointment
     - Respond to Meeting Request
 - Instant Search
 - Outlook Help
     – Final Activity

Outlook Training 2 Tutorial and Manual Objectives:
At the end of Access 2 training, you should be able to:
  1. Perform skills covered in Outlook module one;
  2. Manage and manipulate the Workspace layout and appearance;
  3. Create, manage and organize Folders;
  4. Sort, manage and categorize messages;
  5. Request Message and Read receipts;
  6. Identify and use the Search feature;
  7. Set up and manage automatic message replies;
  8. Apply rules to messages and calendars;
  9. Identify parts and features of the Outlook calendar;
  10. Explore various Calendar views;
  11. Use and Customize the Calendar;
  12. Create and work with Appointments, Events, and Meeting Requests;
  13. Respond to Meeting Requests;
  14. Create and work with Tasks;
  15. Customize Toolbars, Menu Bars and Calendar Properties;
  16. Share Calendar information and apply Permission levels;
  17. Define and know how to download Instant Search component;
  18. Use the Outlook help feature.

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January 7, 2011

95 Outlook 2007 and Outlook Webmail Tutorials

Here are 64 illustrated and well written Outlook 2007 Tutorials, from the University of Wisconsin. These Outlook tutorials cover and teach most of the features you need to know to effectively use the email and scheduling tool, and to manage your email messages and calendar. Features demonstrated by these tutorials include: working with attachments, signatures, stationary, and templates; managing email folders; using email filters and rules; email voting options; out of office auto-replies; message formatting; email settings; recalling messages already sent; archiving your messages; scheduling appointments and events; group schedules; shared and public calendars; customizing your calendar; and working with your contacts and distribution lists.

Also, if you need to use and learn Outlook Webmailbelow are 31 tutorials for this online email messaging tool.

General Information

Email Overview

Organizing & Managing Email

Additional Options


Navigation Pane

Calendar Basics

Additional Calendar Features

Calendar Customization & Options

Contacts Overview

Additional Features

31 Outlook Webmail Tutorials:

Email Activities

Additional Options

Calendar Activities

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August 30, 2010

82 Outlook 2007 Training Tutorials

Here are 82 well illustrated Outlook 2007 Training Tutorials, hosted by AgileConcepts. These free Outlook training materials are in Word (docx), PowerPoint (pptx), and Windows Media (wmv) file formats. They consist of 32 beginning, 49 intermediate tutorials, and 1 advanced tutorial. All of these provide well rounded descriptions and step-by-step explanations for most of Outlook’s features, including the new ones introduced in the 2007 version. These features include using and working with the following: attaching files to email messages, creating appointments and tasks on the calendar, finding email messages in your personal folders, creating and using email signatures, creating styles for your messages, creating contacts, removing unwanted messages, all keyboard shortcuts, creating spam filters, and reducing the size of your message folders. You can also use the search form to help you find what features and tasks you need.

32 Beginning Outlook 2007 Tutorials:
(docx) Adding an Attachment to an E-mail Message
(docx) Adding Contacts Names from an Open Message in Outlook
(pptx) Calendar basics: Appointments, Meetings, Events, and Tasks
(pptx) Calendars beyond the basics: Schedule Recurring Events, Set Reminders, and Organize
(pptx) Color-coding Messages by Category
(docx) Creating a Backup Copy of Rules Used in Outlook
(docx) Tips for Effective E-mail Signatures
(docx) Time-saving Tips to Organize your Inbox, Use Rules, and Search for Messages.
(wmv) Find Specific Emails Fast using Instant Search
(pptx) Finding Outlook Commands and Tools on the Ribbon
(pptx) Finding Messages
(docx) Including Contacts as Safe Senders in Outlook
(docx) Keyboard Shortcuts – Date Navigator Views
(docx) Making an Appointment or Meeting in Outlook Private
(docx) Manage your E-mail using the To-Do Bar, Rules and Filters
(docx) Creat Tasks, Flag Messages for Follow-up, and Attach Files to Tasks
(docx) Moving An Item to Another Folder
(wmv) New Time Saving Features in Outlook 2007
(docx) Outlook Work Smarter Guide: View contents, Manage tasks,
Take polls, Find messages, and Schedule meetings

(pptx) Move and Copy Messages to you Personal folders
(docx) Printing Attachments From E-mail Messages
(docx) Removing Unsafe Attachments Before Sending
(pptx) Sending Attachments and Pictures, and Line Images up with Text
(pptx) Store and Organize your Messages into Groups using Folders
(pptx) Storing options using Personal Folders to save server spac
(pptx) Tracking Messages with Flags and the To-Do Bar
(pptx) Trim the Size of your Mailbox
(docx) Turning Rules On and Off in Outlook
(pptx) How to Retrieve, Back up, and Share Messages
(docx) Using Automatic Text Formatting in Outlook.
(wmv) Creating and Using your Custom Email Signatures
(pptx) What’s new in Outlook 2007

49 Intermediate Outlook 2007 Tutorials:
(docx) Adding and Removing Address Books in Outlook
(pptx) Archive Basics: How to Use AutoArchive
(pptx) Archive your Calendar and Specify Exception
(pptx) How to Create a Business Card
(pptx) Adding Style to your Business Card
(docx) Changing an Appointment, Event or Meeting
(docx) Changing Protection Levels in the Junk E-mail Filter
(docx) Changing Your E-mail Signature
(docx) Creating a Message From a Contact
(docx) Creating Search Folders in Outlook
(docx) How to Create Contacts in Outlook
(docx) Creating Search Folders in Outlook
(pptx) Creating your Signatures
(docx) Creating your E-mail Signature and Including them in Messages
(wmv) Customizing your Calendar to Fit your Work Schedule
(wmv) Share your Contact Information using Electronic Business Cards
(docx) Forwarding a Contact in Outlook
(docx) Inserting and Attaching Files into E-mail Messages in Outlook
(docx) Keyboard Shortcuts – Formatting
(docx) Keyboard Shortcuts – Navigation in Outlook
(docx) Keyboard Shortcuts – Business and Address Card Views
(docx) Keyboard Shortcuts – Calendar
(docx) Keyboard Shortcuts – Calendar Views
(docx) Keyboard Shortcuts – Contacts
(docx) Keyboard Shortcuts – Creating an Item or File
(docx) Keyboard Shortcuts – E-mail
(docx) Keyboard Shortcuts – Format Text
(docx) Keyboard Shortcuts – Search
(docx) Keyboard Shortcuts – Table Views
(docx) Keyboard Shortcuts – Tasks
(docx) Keyboard Shortcuts – Timeline Views
(docx) How to Use Rules to Organize the Activity in your Inbox
(docx) Reducing Spam in Outlook
(docx) Scheduling a Meeting and Using the Scheduling Assistant
(docx) Scheduling an Appointment in Outlook
(docx) Setting and Removing Reminders in Outlook
(pptx) Creat Signatures with Pictures, Designs, and Hyperlinks
(docx) Stopping Use of Your E-mail Signature
(pptx) Tracking Multiple Schedules Using Calendars
(docx) Troubleshooting Instant Search in Outlook
(docx) Turning an Out of Office Assistant Rule On or Off
(docx) Turning Desktop Alerts On and Off in Outlook
(docx) Turning Sound Effects for Notifications and Reminders On in Outlook
(docx) Updating Junk E-mail Filters in Outlook
(docx) Using Instant Search to Find a Message in Outlook
(docx) Using Quick Styles in Outlook
(docx) Using the Format Painter in Outlook
(docx) Using the Junk E-mail Filter
(pptx) Using your e-mail to Take Action

Advanced Outlook 2007 Tutorial:
(docx) Adding, Configuring, and Removing an E-mail Account

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May 14, 2010

Outlook 2007 Quick References, Flashcards, Practice Tests, and Learning Games

Here are Outlook 2007 Quick References, Flashcards, Practice Tests with answers, and Learning Games. Each quick reference document lists Outlook tasks or features to be performed along with their corresponding commands or menu items using the Mouse, the Ribbon, the Shortcut Menu, and Keyboard Shortcuts. The first Outlook quick reference details 65 Outlook 2007 tasks, and the second provides the commands for  50 Outlook tasks.

 - Outlook 2007 Quick Reference 1  (4 pages, pdf format, 166kb)
 - Outlook 2007 Quick Reference 2  (3 pages, pdf format, 171kb)

Chapter 1
Practice Test
Who Wants to be a Computer Genius2?
Wheel of Terms
Crossword Puzzle Challenge

Chapter 2
Practice Test
Who Wants to be a Computer Genius2?
Wheel of Terms
Crossword Puzzle Challenge

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March 19, 2010

25 Office Reference and Help Docs

Here are 25 Office Reference, Help and Support Documents, hosted by admi-lan, along with 7 Internet Explorer help documents. These include keyboard shortcuts, efficiency and security tips, and techniques for getting more out of Word, Excel, Powerpoint, Outlook, Office, Sharepoint, and IE.

Microsoft Office Reference and Support Documents:

10 obscure Word tricks that can expedite common chores
Word 2003 Keyboard Shortcuts
Cut your Word docs down to size with these OLE techniques
50 indispensable Microsoft Word tips
Word 2003 Document Privacy and Security Options

Excel Keyboad Shortcuts
85 Keyboard Shortcuts for moving faster in Microsoft Excel

How to Compact Outlook Powerpoint PST Files
Put a Microsoft PowerPoint presentation on a CD
Creating Animated build Sildes in PowerPoint 2002

10 Things you can do to Become an Outlook Web Access (OWA) power user
80+ Keyboard Shortcuts to move faster in Microsoft Outlook
Accessing Exchange public folder data outside of Outlook
Create easy-to-use Outlook e-mail templates

6 Tips for Optimizing Exchange Server performance
Add a secondary domain to your organization
Discover Exchange 2003′s improved mailbox move feature  
Exchange 2000 planning – ADS and IM preparation

General Office:
10 Windows registry hacks for Microsoft Office
Expand Microsoft Office functionality with these 10 free add-ins
Corporate Error Reporting – A double-edged sword
10 things you should know about fighting spyware in Windows XP

10 Things you should know – Microsoft’s SharePoint Services
10 Ways to make SharePoint more Secure
Plan and design a successful SharePoint 2003 infrastructure

Internet Explorer:
10 things you should know about Internet Explorer 7 Security
10 things you should know about Internet Explorer 7.0 enhancements
Fine-tune IE’s behavior by utilizing it’s advanced settings
Investigate Internet Explorer add-ons in Windows XP
Keep IE secure by configuring the right settings
Make Internet Explorer as secure as possible with this step-by-step guide
Uninstall Microsoft Internet Explorer 7

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March 15, 2010

2 Outlook Tutorials

Here are 2 Microsoft Outlook Tutorials, at University of the Incarnate Word. These Outlook tutorials cover Outlook tips and techniques. They also demonstrate how to use important features of Outlook Web Access (OWA). These tutorials will guide you through Outlook’s and OWA’s various features so you can effectively manage this email and personal messaging tool.

Outlook Tips and Tricks  (2.56 Mb, 70 pages)
By going through this tutorial on Outlook you will be able to handle Outlook much more effectively. Some of the tips and techniques covered here include mail options, contacts, calendar options, and tasks.

 - Difference Between OWA and Outlook Client
 - Mail Options
 - Contacts
 - Managing Outlook
 - Calendar Options
 - Tasks

Outlook Web Access (OWA) Tutorial  (1000 Kb, 41 pages)
In this tutorial, you will learn how to use and work with Outlook Web Access, or simply OWA. You will learn more about managing OWA efficiently and how to use the calendar tool effectively.

 - How to get your Username & change your password
 - OWA (Outlook Web Access)
 - Options
 - E-mail
 - Managing Outlook
 - Calendar

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June 3, 2009

7 Outlook 2003 Tutorials

These 7 Microsoft Outlook Tutorials from the University at Albany explain various features of Outlook 2003 including its email features, the Calendar, how to effectively manage tasks, scheduling meetings and conferences, working with contacts in the Address Book and how to use Outlook remotely. (tutorials are in .doc format)

7 Outlook 2003 Tutorials:

Outlook 2003 I: Outlook Email Features
This tutorial teaches the email features of Outlook such as managing folders, using the Out Of Office assistant, attaching files to emails and basic mail filtering.

Outlook 2003 II: Calendar Management
This tutorial explains the calendar in Outlook and its features such as creating new appointments, viewing the calendar, adding contacts and the calendar folder rights.

Outlook 2003 III: Task Management
This section teaches the importance of the Task list available in Outlook. Various tasks can be planned and created for a Day, Month or Year and users can efficiently manage and track these tasks to completion.

Archiving and Advanced Folder Management
This Outlook tutorial explains the concept of effective folder management, filtering rules, and archiving old items to a readily accessible location.

OutLook VI: Sheduling Meetings using the new Global Address Book listings for Conference and Training Rooms
This Outlook tutorial covers general aspects of scheduling meetings and conferences using the Address book.

OutLook VII: Importing an Excel Name and Address List into Outlook Contacts
This tutorial teaches how to export and import names and email addresses from and into Outlook contacts.

Outlook Remote Internet Access
This tutorial explains how to access emails in Outlook from anywhere in the world using Microsoft Exchange.

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April 7, 2009

3 Outlook Tutorials

The 3 Outlook Tutorials described below will have you up and running in setting up and managing Outlook to work efficiently for your needs. These Outlook Tutorials cover both 2003 and 2007 versions, and explain how to manage your mailbox and organize Outlook’s Calendar.

Managing your Mailbox in Outlook 2003 Tutorial
This Outlook tutorial explains Sending and Receiving emails, setting Rules for Outlook emails and using the Address book. It also describes the difference between the Mailbox Storage and the Local Storage concepts in Outlook. 

 - About Mailbox Storage and Local Storage for Faculty and Staff In Outlook 2003
 - Archive & Folder-Specific Archive Settings In Outlook 2003
 - Managing Messages with Rules In Outlook 2003
 - Sending & Receiving Email in Outlook 2003
 - Using Contacts In Outlook 2003
 - Using Tasks In Outlook 2003

Outlook 2007 Calendaring
The Calendar feature is an important and efficient method of setting up appointments and meetings with contacts in the Address Book and this Outlook tutorial explains this feature in detail. The level of customization in the Calendar is also discussed here.

 - New in Outlook 2007
 - The Outlook 2007 Calendar Environment
 - The Different Calendar Views In Outlook 2007
 - Creating Appointments/Events/Meetings in Your Outlook 2007 Calendar

Managing your Mailbox in Outlook 2007
This Outlook tutorial covers a range of small but significant topics that help the user have a much better Outlook experience. This includes managing messages and mails, schedluing tasks and contacts in Outlook.

 - New in Office 2007
 - About Mailbox Storage and Local Storage for Faculty and Staff In Outlook 2007
 - About Local Storage In Outlook 2007
 - Archive & Folder-Specific Archive Settings In Outlook 2007
 - Managing Messages with Rules In Outlook 2007
 - Sending & Receiving Email In Outlook 2007
 - Using Contacts In Outlook 2007
 - Using Tasks In Outlook 2007

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February 24, 2009

A Nice Outlook 2003 Tutorial

Here is a good Outlook 2003 Tutorial, from the University of New Hampshire. This Outlook tutorial provides very nice screen shot illustrations and step-by-step instructions for using many important features of Outlook, such as creating and sending email, changing your user settings, adding and editing the address book, working with the calendar, creating rules, archiving, and working offline.

Contents of Outlook 2003 Tutorial:

Different Outlook views

Changing settings

Creating & sending mail
Creating signature files
Viewing other mailboxes

Address Book
Global Address List
Contact Folder
Creating new contacts
Distribution lists

Creating Appointments
Planning Meetings

Creating Sub-Folders
Creating Rules

Saving Space

Offline Access
Offline Folders
Enabling Offline Access

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February 16, 2009

Free Outlook 2007 Class

Here is HP’s Free Outlook 2007 Class, where you will learn how to manage your Inbox, present a professional image, and protect your personal data. This online 24/7 course teaches Outlook 2007 features such as the Ribbon, how to send and receive email safely, how to customize email using font styles and themes, and how to email pictures. You’ll also learn techniques for managing your Inbox using file folders and email message archiving, along with using antivirus software to protect your Inbox. You can enroll in this class for free at any time.

This Outlook class with teach you the following:
 - With what Microsoft Outlook 2007 can do: the interface, the Ribbon and views and how to send and receive email
 - Using color coding and other techniques to organize incoming emails and prioritize them
 - Scheduling meetings using the printable Calendar and sharing your availability with co-workers
 - Using themes, Quick Styles and customized signature lines to give your emails a more professional edge
 - Protecting your Inbox by backing up data and using a spam blocker, and learning how to repair a corrupt Inbox file

Outlook 2007 Class Lessons:

Lesson 1: Getting to know Microsoft Outlook 2007

Outlook 2007 is a feature-rich email client. This lesson introduces you to the Outlook 2007 interface and features, shows you how to change views to focus on groups of emails and steps through the process of sending and receiving email.

Lesson 2: Managing your Inbox, email addresses, Calendar and more
Knowing how to keep your Inbox clean and quickly prioritizing incoming mail can be a considerable time saver. This lesson covers those topics in addition to search techniques and practical business uses of the Calendar.

Lesson 3: Email tips for adding professionalism and efficiency
In this lesson, you’ll learn to use font styles, themes, signature lines, tables and more to draw attention to important information in your emails. You’ll also learn to use Quick Parts for often-used text.

Lesson 4: Email safety tips for protecting your Inbox, contacts and data
Even with strong controls in place, some spam still passes through email servers to your Inbox. This lesson covers antivirus software and spam filters to keep most of it at bay. You’ll also learn how to back up files and repair a corrupted Inbox.

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September 23, 2008

Five Outlook Training Documents

Microsoft Outlook is am email messaging and personal information manager, or PIM. Outlook lets you send and receive e-mail messages, schedule appointments, and organize your contacts and addresses. It also reminds you of tasks you need to complete. Here are five Outlook Training documents available from Purdue University, including two comprehensive Outlook training manuals, whose contents are listed below. These will train and show you how to use all of the features of Outlook.

 - Outlook 2003: Quick Tips (2 pages, 267kb, pdf format)\
 - Outlook: Core Skills (10 pages, 2.4mb, doc format)
 - Outlook 2003: What’s New & Different (5 pages, 664kb, doc format)

134-page Outlook Training Manual:
(4.9mb, pdf)

Chapter One: The Fundamentals
 - the Outlook Screen
 - Using the Navigation Pane, Menus, and Toolbars
 - Dialog Boxes
 - Keystroke and Right Mouse Button Shortcuts
 - Getting Help
 - Printing an Item

Chapter Two: Using E-mail
 - Composing and Sending E-mail
 - Message Options
 - Receiving and Sorting Messages
 - Replying to and Forwarding a Message
 - Attach a File to a Message
 - Opening an Attachment

Chapter Three: Using the Address Book
 - Add Entries to Address Book
 - Searching and Editing Entries in the Address Book
 - Creating a Distribution List
 - Deleting Contacts and Distribution Lists

Chapter Four: Using the Contacts List
 - Adding, Editing, and Deleting a Contact
 - Adding a Sender to the Contacts list
 - Changing Views and Using the Actions Menu
 - Printing the Contacts list

Chapter Five: Organizing and Finding Information
 - Using the Advanced Find Feature
 - Create and Use Folders to Organize Information
 - Renaming, Copying, Moving, and Deleting a Folder
 - Modifying and Deleting Search Folders

Chapter Six: Advanced E-mail Features
 - Saving Draft Messages
 - Using the Out of Office Assistant
 - Inserting a Signature
 - Setting up Junk E-Mail Filter
 - Blocked and Safe Senders Lists

75-page Outlook Calendar Training Manual

The Calendar lets you keep track of appointments and schedule. This training document will show you how to create and reschedule appointments and events, how to add a reminder to your appointments, and how to view your schedule using several Calendar Views. You’ll also learn how to set up a re-curring appointment, such as a weekly staff meeting. (3.1mb, pdf)

Table of Contents of Calendar Training:

Chapter One: Using the Calendar
 - Scheduling an Appointment
 - Editing and Rescheduling Appointments
 - Scheduling an Event and Setting Reminders
 - Configuring Calendar Options
 - Recurring and Color-Coding Appointments
 - Arranging Appointments and Events
 - Using the TaskPad

Chapter Two: Using the Tasks List
 - Using the Tasks List
 - Creating a Recurring and Regenerating Task
 - Changing Task Views
 - Arranging Tasks

Chapter Three: Collaborating with Other Users
 - Scheduling a Meeting
 - Reply to a Meeting Request
 - Using Group Schedules
 - Set Free/Busy Options and Publishing Your Calendar on the Internet
 - Sharing Your Calendar and Other Outlook Folders
 - Giving Delegate Permissions
 - Using Public Folders

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July 31, 2008

Using Outlook 2003 Tutorial

Outlook helps you manage your electronic mail (email), appointments, contacts, and tasks, as well as track activities, open and view documents, and share information. Here is Using Outlook 2003 Tutorial, a 17-page Outlook tutorial from the Institute of Advanced Studies. The Outlook topics covered are listed below. This tutorial focuses on the email and contact features of Outlook 2003. Its size is 289kb and is in pdf format.

Topics covered by this Outlook Tutorial:

 - Introduction
 - Getting Help

 - Exploring Outlook 2003
      Launching Microsoft Outlook 2003
      Outlook Today
      Folder List
      Information Viewer

 - Working with Email
      New E-Mail Message Arrival
         Reading E-Mail Messages
         Printing E-Mail Messages
         Reading File Attachments
      Organizing your E-Mail Messages
         Click this View
         To See Messages
      Initiating E-Mail Messages
         Creating a New Message
         Attaching a File
         Addressing a New E-Mail Message
   Sending the E-Mail Message
      Responding to E-Mail Messages
         Forwarding a Message
         Replying to the author of a message
         Replying to the author and recipients of a message
      Saving and Deleting E-Mail Messages
         Saving e-mail messages to a folder
         Deleting e-mail messages
      Managing Sent and Unsent E-Mail Messages

 - Managing Contacts
      Contacts Views
         Click this view
         To see contacts
      Creating Contacts
         Creating a New Contact
         Creating a New Distribution List

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June 19, 2008

12 Free Office 2000 Training Manuals

Here are 12 Free Office 2000 Training Manuals for all of these Microsoft applications: Word, Excel, PowerPoint, Outlook, Access, Project, Visio, and FrontPage. These excellent free Office training documents, from, include tutorials and instructions for learning both introductory and advanced features, and also provide Macro and VBA training. The documents are downloaded in zip format, and when unzipped are in Word (.doc) format. They are comprehensive and teach you all of the features and topics for these apps in a step-by-step format.

MS Office 2000 Training Manuals

MS Word Training Manuals
MS Excel Training Manuals
MS PowerPoint Training Manual
MS Outlook Training Manual
MS Access Training Manuals
MS Project Training Manual
MS FrontPage Training Manual

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June 18, 2008

12 Free Office XP Training Manuals

Here are 12 Free Office XP Training Manuals for all of these Microsoft applications: Word, Excel, PowerPoint, Outlook, Access, Project, Visio, and FrontPage. These excellent free Office training documents, from, include tutorials and instructions for learning both introductory and advanced features, and also provide Macro and VBA training. The documents are downloaded in zip format, and when unzipped are in Word (.doc) format. They are comprehensive and teach you all of the features and topics for these apps in a step-by-step format.

MS Office 2002 / XP Training Manuals

MS Word Training Manuals

MS Excel Training Manuals
MS PowerPoint Training Manual

MS Outlook Training Manual

MS Access Training Manuals

MS Project Training Manual

MS Visio Training Manual

MS FrontPage Training Manual

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May 27, 2008

Download Links for Office eBooks

Here are three sites that provide download links for Office eBooks covering all of the Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Access, Visio, and Project. These computer ebooks are located at download sites like On, you need to click on the ‘Free’ button, and then click on the ‘Download via…’ button (you may need to enter a 3-4 character code). On other download sites you may need to click on the ‘Request ticket’ link.

1) FreeBookSpot links to several Office eBooks in its Microsoft Office category.  Some ebooks on this site have two or three download links. The link(s) to download each ebook are under the Download Instructions heading on each ebook’s description page.

2) Here is‘s Office category. To download an ebook from this site, you need to first click on the link under the ‘Server’ column on the ebook’s description page, then on the next page click on the ‘Download eBook’ link. Some of these links are not working.

3) Lastly, here is KnowFree 2.0′s Office category. Some of the links on this site are not working, but many are.

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May 9, 2008

Free Outlook 2003 Training Manual

Here is a comprehensive, well written Free Outlook 2003 Training Manual, courtesy of This Outlook training guide is 233 pages in length, you will need to unzip it after downloading (ZIP file is 4.3mb, resulting DOC file is 8.1mb after unzip). This manual covers all of the tools of Outlook that you need to know to use this Information management application efficiently. These include performing activities and working with Email, Address Book, Calendar, Tasks, and Notes features. The free Outlook training manual is divided into sections, as listed below. For step-by-step instructions for each Outlook command, look for the hand icon.

Table of Contents of Outlook 2003 Training Manual:

How to use this guide

Section 1:
Understanding Outlook 2003
What is Microsoft Outlook 2003?
Getting started with Outlook 2003
The Outlook 2003 Screen
Viewing Information in Outlook
View Pane
Outlook Shortcuts
Previewing Items
Reading Pane
Microsoft Outlook Help

Section 2:
Mail Messages
Composing mail messages
Addressing Messages
Sending Messages
Saving unsent messages
Receiving and reading mail messages
Moving between messages
Replying to and forwarding messages
Forwarding Messages
Inserting data into a message
E-Mail Accounts
Change an e-mail account name

Section 3:
Message Options
Ask others to vote in a message
Read and Delivery Receipts
Have replies sent to
Do not deliver before
Expiry Date
Flagging Messages
Message Icons

Section 4:
Organising Mail Messages
Deleting Messages
Working with Folders
Moving Messages
Public Folders
Sorting items
Finding Items
Filtering Items
Mailbox Cleanup
Out of Office
Marking Messages as Read and Unread
Printing Messages
Recalling Sent Messages
Changing Column Headings

Section 5:
Address Books and Contacts
Global Address Book
Personal Address Book
Creating a personal distribution list
Editing a Personal Distribution List
Viewing Contacts
E-mailing a Contact
Locating Contacts

Section 6:
Using the Calendar
Moving Between Dates
Scheduling Appointments
Booking Meetings
Group Schedules
Using the TaskPad
Using Categories
Calendar Colouring
Viewing the Calendar
Printing the Calendar
Customising the Appearance of Calendar

Section 7:
The Tasks List
Working with Tasks
Editing Tasks
Deleting a Task
Viewing Tasks
Marking Tasks as Complete
Assigning Tasks

Section 8:
Creating, Editing and Deleting Notes
Changing the View of notes
Changing Notes Defaults

Section 9:
Sharing Folders
Delegate Access permissions
Sharing Private Folders

Section 10:
Defining Views
Define Views

Section 11:
Routing Slips
To route a file
Review tracked changes and comments

Section 12:
Work Offline
Remote Mail
Offline folders
Work offline using Exchange Server

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February 27, 2008

5 Outlook Tutorials from Kansas University

Here are 5 Outlook Tutorials, from Kansas University, that will teach you many features of using and working with Microsoft Outlook, which is an email messaging and collaboration application. Using Outlook, you can manage your contacts, tasks, and calendar, and also collaborate and share information with others. Outlook allows you to organize, find and view all of this, using a consistent interface.

Outlook Email Basics Tutorial
(24 pages, 442kb, pdf format)

Upon finishing this Outlook Basics tutorial you will be able to perform the following Outlook tasks:
 - navigate the Outlook application window.
 - view and sort email in different ways.
 - create, forward and reply to email messages.
 - send and receive attachments.
 - maintain information about your contacts.
 - use distribution lists to contact a group of people with one email message.

Contents of Outlook Email Basics Tutorial:
Outlook window
Using the Outlook Bar
Outlook Today
Inbox folder
Creating a message
Replying to a message
Forwarding a message
Printing a message
   Creating a signature
   Manually adding a signature to messages
   Editing/Removing a signature 
Sharing Files in a Message
   Attaching files to a message
   Inserting text files in a message
   Viewing an attachment
   Saving an attachment 
Sent Items folder
Outbox folder
Drafts folder
Deleted Items folder
   Moving items to the Deleted Items folder
   Undeleting items 
   Emptying the Deleted Items folder
Contacts folder
Creating a New Contact
   Creating a Contact from an email message you receive
Creating a Personal Distribution List
   Editing a Personal Distribution List 
Creating an Exchange Distribution List 
Quitting Outlook
Changing your password

Tutorial on Controlling Your Inbox in Outlook
This Outlook Inbox tutorial shows you how to control and manage messages in your inbox, including rules, the Out of Office Assistant, junk mail filters, folders, and message flagging. (25 pages, 263kb, pdf format)

Upon completing this Outlook Inbox tutorial you will be able to:
 - Use the Rules Wizard and the Organize features to create new rules.
 - Modify, rename, copy and re-order rules.
 - Take advantage of the Out of Office Assistant.
 - Flag messages for follow-up.
 - Create folders to move messages into.

Contents of Tutorial on Controlling Your Inbox in Outlook:
Rules Management.
   Using Organize to create a Rule
   Using Rules Wizard to create a Rule
   Modifying a Rule
   Printing Rules
Using the Out of Office Assistant
   Creating a Rule in the Out of Office Assistant
Automatic Reply to Rules
Setting up a Spam Rule
Dealing with additional Junk mail
   Turning on the Junk mail filter
   Adding a sender to the Junk mail list
   Editing the Junk mail list
Flagging a message
   Marking a flagged message as completed
Folders in Outlook
   Creating a new folder or subfolder
   Opening a folder or subfolder in a new window
   Copying a folder or subfolder
   Moving a folder or subfolder
   Deleting a folder or subfolder 
   Renaming a folder or subfolder
   Understanding Folder Properties

Tutorial on Granting Folder Access in Outlook
This Outlook tutorial explains and demonstrates how to grant other users permissions to your Outlook inbox and other folders. (15 pages, 452kb, pdf format)

After completing this Outlook Folder Access tutorial you will be able to:
 - Access another user’s account based on the permissions that person has set for them
 - Set permissions so that others can access your account

Contents of Tutorial on Granting Folder Access in Outlook:
Granting Folder Access
Providing Delegate Access to a folder
Granting permissions for individual folders
Accessing folders for which you have been given permissions
   Opening another Exchange user’s folder in a separate window
   Adding another Exchange user’s mailbox to your Folder List
Sending messages on behalf of another user
Receiving messages sent on behalf of someone else
Scheduling an appointment for another person
Scheduling a meeting on behalf of another person
Deleting Delegates
Additional Tips when working with other user’s folders

Tutorial on Managing Your Time using Outlook
This Outlook Time Management tutorial describes and teaches how to accomplish Outlook tasks related to creating, modifying, and managing appointments and meeting requests. (36 pages, 984kb, pdf format)

After finishing this Outlook Time Management tutorial you will be able to:
 - Create and edit single and recurring appoints.
 - Make appointment requests as well as respond to them.
 - Create tasks (both one-time and recurring).
 - Manage a task (editing, marking it complete, and updating task progress).
 - Assign tasks.
 - Create and manage notes.

Contents of Tutorial on Managing Your Time using Outlook:
Calendar folder
   Viewing Calendar items
Scheduling a single Appointment
Scheduling a recurring Appointment
Go to a date far in the future
Coloring Calendar items
   Coloring a single Appointment 
   Coloring an Appointment automatically
   Change Appointment Color Labels
Printing Calendar items
   Printing a single Appointment 
   Printing in Calendar format 
Creating an Event 
Creating a recurring Event
Re-scheduling Recurring Appointments and Events
Tasks Management
   Using the TaskPad to create a task
   Using the Task folder to create a task
   Creating a recurring Task
   Stopping a Task from recurring
   Check off a Task as completed
   Deleting a Task
Task assignment
   Creating a Task request
Responding to a Task Request
Sorting tasks 
Customizing your Task list
Notes Management
   Creating a Note
   Printing a Note
   Editing a Note
   Forwarding a Note
   Deleting a Note
   Customizing the Notes folder
Managing meetings – Introduction
Managing a group schedule
Customize a group schedule
   Planning a meeting
   Responding to a meeting request
   Proposing a new meeting time
   Verify attendee responses
   Changing meeting information after sending the invitation
Finding an Appointment
Working with Reminders
   Responding to a reminder
   Adding a reminder to an existing Appointment 
   Changing the reminder’s default options
Customizing your Calendar
   Adding Holidays
   Setting the days and hours of your work week
   Display Appointments with end times and as clocks

Storing Email in Outlook Tutorial
This Outlook tutorial shows you how to use AutoArchive to move items to an archive file (.pst). AutoArchive allows you to set up a schedule and archive multiple folders at the same time at set intervals. These .pst folders are referred to as Personal Folders. (15 pages, 420kb, pdf format)

At the end of this Outlook Storing Email tutorial you will be able to:
 - Use the AutoArchive feature to move “old” messages
 - View archived items.
 - Setting up a schedule and archive multiple folders at the same time at set intervals.
 - Create a new data file (.pst) called Personal Folders.
 - Move, store, and view items in a .pst file.
 - Explore the difference between copying items or moving items.

Contents of Storing Email in Outlook Tutorial:
Check the Storage Limits on Your Account
How AutoArchive Works
Set AutoArchiving Globally
Set AutoArchiving Per-Folder
Excluding Individual Items from AutoArchiving
Archiving Items Manually
Viewing Your Archived Folders
Personal Folder Files
   Creating Personal Folder Files
   Removing a Personal Folders File From the Folder List
   Re-Adding an Existing Personal Folders File to the Folder List
Compacting Your Personal Folders File
Deleted Items Folder
   Moving Items to the Deleted Items Folder
   Undeleting Items
   Emptying the Deleted Items Folder
Default Location of Archive and Data Files

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January 18, 2008

4 Outlook Quick Info Sheets

Durham University provides the following four Outlook Quick Info Sheets so you can learn, use, and be productive with Outlook’s features without spending too much time with longer tutorials or guides. Each of these is 1 or 2 pages, three cover Outlook 2003 client, and one is for Outlook Web Access. These are available on the University’ Quick Info Sheets page. These Outlook quick learning sheets are in pdf format.

Using Microsoft Outlook 2003 Mail (51kb, 2 pages)
 - Composing a New Message
 - Inserting an Attachment
 - Sending a Message
 - Using Rules
 - Adding a Signature
 - Using Mail Folders
 - Outlook Today
 - Using the Reading Pane
 - Printing Messages
 - Using the Out of Office Assistant
 - Viewing Images

Using Microsoft Outlook 2003 Calendar (104kb, 2 pages)
 - Creating a New Appointment
 - Inviting Attendees
 - Opening another Calendar
 - Sharing your Calendar
 - Handling Meeting Attendance Requests
 -  Moving or Deleting Appointments and Meetings
 - Good Practice

Sharing Mail Folders in Microsoft Outlook 2003 (40kb,1 page)
 - Sharing Outlook Mail Folders
 - Adding a secondary exchange account
 - Giving designate rights to other users

Using Microsoft Outlook Web Access (161kb, 2 pages)
 - Using Outlook Web Access (OWA)
 - Calendar
 - Contacts
 - Tasks
 - Email
 - Public Folders
 - Rules
 - Options

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December 12, 2007

5 Free Office Quick Reference Guides

Here are 5 Free Office Quick Reference Guides for these Microsoft Office 2003 applications: Word 2003, Excel 2003, Outlook 2003, PowerPoint 2003, and Access 2003. These pdf format reference cards are each 2 pages in length and cover the most important features of each of these Office applications.

Microsoft Office Quick Reference Guides:

Word 2003 Quick Reference Guide
The Word 2003 Screen
Shortcuts: General, Navigation, Editing, Formatting
Standard Toolbar
Formatting Toolbar
Tables and Borders Toolbar
Drawing Toolbar
Mail Merge

Excel 2003 Quick Reference Guide
The Excel 2003 Screen
Keyboard Shortcuts: General, Navigation, Editing
Standard Toolbar
Formulas and Functions
Formatting Toolbar
Workbook Management

Outlook 2003 Quick Reference Guide
The Outlook 2003 Screen
Keyboard Shortcuts: General, E-Mail, Create New
Messages: Basic Tasks
Standard Toolbar
Messages: Other Tasks
General Outlook Functions

PowerPoint 2003 Quick Reference Guide
The PowerPoint 2003 Screen
Keyboard Shortcuts: General, Navigation, Slide Show Delivery, Editing
Standard Toolbar
Formatting Toolbar
Delivery, Transitions, and Animation
Outline and Slide Tabs
Drawing and Graphics

Access 2003 Quick Reference Guide
Standard Toolbar
Database Objects
Keyboard Shortcuts: General, Navigation, Editing
The Datasheet Toolbar
The Navigation Bar
Forand Reports
Creating and Designing Tables
Data Types
Queries: The Query Design Window

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December 11, 2007

10 General Office Tutorials

These are C·R·E·A·T·E for Mississippi’s 10 general Microsoft Office Tutorials and How-Tos. These teach several important Office features that you can use to be more effective with using the Office applications. These Office tutorials and how-tos are in pdf format.

10 General Office Tutorials:

Office: Inserting Clip Art Objects into an Office Document view
Office: Microsoft Office Template Gallery view
Office 2000/XP: Changing Text Sizes in Help view
Office 2000: Getting to Know Microsoft Office 2000 view
Office XP: Being Smart with Smart Tags view
Office XP: Creating a Food Pyramid Diagram view
Office XP: Customizing Your Menu and Toolbars view
Office XP: Using Office XP’s Accessibility Features view
Office XP: Using Optical Character Recognition (OCR) view
Office XP: Utilizing OLE in Office XP:

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