Here is a comprehensive, well written Free
Outlook 2003 Training Manual, courtesy of
Mousetraining.co.uk. This Outlook training guide is 233 pages in
length, you will need to unzip it after downloading (ZIP file
is 4.3mb, resulting DOC file is 8.1mb after unzip). This manual covers
all of the tools of Outlook that you need to know to use this
Information management application efficiently. These include
performing activities and working with Email, Address Book, Calendar,
Tasks, and Notes features. The free Outlook training manual is divided
into sections, as listed below. For step-by-step instructions
for each Outlook command, look for the hand icon.
Table of Contents of Outlook 2003 Training Manual:
Introduction:
How to use this guide
Objectives
Instructions
Keyboard
Commands
Notes
Section 1:
Understanding Outlook 2003
What is Microsoft Outlook 2003?
Getting started with Outlook 2003
The Outlook 2003 Screen
Viewing Information in Outlook
View Pane
Outlook Shortcuts
Previewing Items
Reading Pane
Microsoft Outlook Help
Section 2:
Mail Messages
Composing mail messages
Addressing Messages
Sending Messages
Saving unsent messages
Receiving and reading mail messages
Moving between messages
Replying to and forwarding messages
Forwarding Messages
Inserting data into a message
E-Mail Accounts
Change an e-mail account name
Section 3:
Message Options
Importance
Sensitivity
Ask others to vote in a message
Read and Delivery Receipts
Have replies sent to
Do not deliver before
Expiry Date
Flagging Messages
AutoSignature
Message Icons
Section 4:
Organising Mail Messages
Deleting Messages
Working with Folders
Moving Messages
Public Folders
Sorting items
Finding Items
Filtering Items
Mailbox Cleanup
Out of Office
Marking Messages as Read and Unread
Printing Messages
Recalling Sent Messages
Changing Column Headings
Section 5:
Address Books and Contacts
Global Address Book
Personal Address Book
Creating a personal distribution list
Editing a Personal Distribution List
Contacts
Viewing Contacts
E-mailing a Contact
Locating Contacts
Section 6:
Using the Calendar
Moving Between Dates
Scheduling Appointments
Booking Meetings
Group Schedules
Using the TaskPad
Using Categories
Calendar Colouring
Viewing the Calendar
Printing the Calendar
Customising the Appearance of Calendar
Section 7:
The Tasks List
Working with Tasks
Editing Tasks
Deleting a Task
Viewing Tasks
Marking Tasks as Complete
Assigning Tasks
Section 8:
Notes
Creating, Editing and Deleting Notes
Changing the View of notes
Changing Notes Defaults
Section 9:
Sharing Folders
Delegate Access permissions
Sharing Private Folders
Section 10:
Defining Views
Define Views
Section 11:
Routing Slips
To route a file
Review tracked changes and comments
Section 12:
Work Offline
Remote Mail
Offline folders
Work offline using Exchange Server